With a commitment to professionalism and creating trust in our safe and professional services, Long Bien Palace Wedding and Conference Center always ensures the confidentiality of customer information.

1- Purpose and scope of information collection

The types of personal information we collect and process include:

  • Customer’s full name
  • Personal email
  • Mobile phone number

The specific purpose of collecting customer information is to understand your desires for a perfect event so that we can provide accurate and timely advice.

  • Support customers in understanding Long Bien Palace’s products/services
  • Answer customer inquiries
  • Review and upgrade the content and interface of the website
  • Carry out promotional activities related to Long Bien Palace’s products and services
  • We may use the feedback you provide to improve our products and services.

All information collected from customers is provided voluntarily and with their consent.

2-Information usage scope

The customer’s information collected will only be used within the internal scope of Long Bien Investment Joint Stock Company. Personal customer information will be kept strictly confidential and will not be provided to third parties outside the company, except when required by competent authorities under the provisions of the law.

3-Information retention period

Long Bien Palace will store customer information until the customer requests its deletion from our system.

4-Address of the entity collecting and managing personal information

All customer information will be collected and stored by Long Bien Investment Joint Stock Company at the following addresses: Long Bien Investment Joint Stock Company branch in Ho Chi Minh City (Address: 6 Tan Son, Ward 12, Go Vap District, Ho Chi Minh City) and branch in Hanoi (Address: 918 Regiment, Phuc Dong Ward, Long Bien District, Hanoi).

5-Commitment to customer information security

When you submit your personal information to us, you agree to the terms outlined above. We commit to keeping the information you provide us secure and using it to bring maximum benefits to you. Long Bien Palace will make efforts to ensure the confidentiality of your information.